Shipment Policy of Mypham for Skin Care Product Company in India
At MYPHAM, we strive to provide our customers with the best experience when it comes to receiving their orders. Our shipment policy is designed to ensure smooth and timely deliveries while maintaining the highest level of customer satisfaction. Please read through the following guidelines that outline our shipment policy:
1. Delivery Areas:
We currently offer shipments within India. We aim to cover as many locations as possible, including major cities, towns, and remote areas. However, in some cases, delivery to certain remote locations may take longer than standard delivery times.
2. Shipping Partners:
We have partnered with reputable courier and logistics companies to handle our shipments.
3. Order Processing Time:
Once an order is placed and payment is confirmed, we strive to process it within 1-2 business days. Orders placed on weekends or public holidays will be processed on the following business day.
4. Estimated Delivery Time:
The estimated delivery time will depend on the delivery location. For most locations within major cities and towns, the delivery is expected to be completed within 3-7 business days from the order confirmation date. For remote areas, it may take up to 10-14 business days for delivery.
5. Shipping Charges:
We offer free shipping on orders above a certain value. For orders below this value, a nominal shipping fee will be applied. The exact shipping charges will be displayed at the time of checkout.
6. Shipment Tracking:
Customers will receive a shipment tracking number once their order is dispatched. They can use this number to track the status of their delivery through our website or the courier partner’s website.
7. Delayed Shipment:
There might be a delay in the delivery of the product during unforeseen circumstances such as natural disasters, strikes, or other unavoidable events.
8. Incorrect Shipping Address:
Customers are responsible for providing accurate shipping information. If a package is returned to us due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply to resend the package.
9. Lost or Damaged Shipments:
If a package is lost or damaged during transit, please contact our customer support immediately. We will investigate the issue and, if required, initiate a claim with the shipping partner to provide an appropriate resolution.
10. International Shipping:
Currently, we do not offer international shipping. Our services are limited to delivering within India.
11. Returns and Exchanges:
For information on returns and exchanges, please refer to our separate Returns and Refunds policy.
Please note that our shipment policy is subject to change without prior notice. Any updates or modifications to the policy will be communicated on our website and through our customer support channels.
For any questions or concerns related to shipments, feel free to contact our customer support team at customercare@mypham.in
Thank you for choosing MYPHAM!
We look forward to providing you with exceptional service and high-quality skin care products.